At taya9, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a taya9 player under Philippine law.
All data transmitted between your device and taya9 is protected using SSL/TLS encryption. Your personal and financial information is stored using industry-standard encryption protocols to prevent unauthorized access.
taya9 respects your right to access, correct, and request deletion of your personal data at any time. Under the Philippine Data Privacy Act of 2012, you have full rights over the personal information we hold about you.
taya9 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the taya9 platform and to comply with legal obligations.
taya9 processes all personal data in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and its implementing rules and regulations as enforced by the National Privacy Commission of the Philippines.
You can opt out of receiving promotional communications from taya9 at any time by updating your account preferences or contacting our support team. We will honour your opt-out request promptly and without penalty.
taya9 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. We do not hold onto your data longer than needed.
taya9 ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all users who access or register on the taya9 online casino platform at taya9.net. This Privacy Policy describes how taya9 collects, uses, stores, shares, and protects your personal information when you use our services.
This Privacy Policy applies to all personal data collected through the taya9 website, mobile platform, customer support channels, and any other touchpoints through which you interact with taya9. By registering on taya9 or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Privacy Policy is governed by and construed in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. taya9 is registered as a personal information controller with the National Privacy Commission (NPC) of the Philippines.
If you have any questions about this Privacy Policy or how taya9 handles your personal data, please contact our Data Protection Officer using the contact details provided in Section 13 of this policy. We are committed to addressing all privacy-related inquiries promptly and transparently.
taya9 collects personal data that is necessary to provide you with a safe, secure, and enjoyable gaming experience. We collect data in the following categories:
When you create a taya9 account, we collect your full legal name, date of birth, residential address, email address, and mobile phone number. This information is required to verify your identity, confirm your eligibility to use the Platform (including the 21+ age requirement), and maintain your account.
As part of our Know Your Customer (KYC) obligations under Philippine anti-money laundering regulations, we may collect copies of government-issued identification documents (such as a Philippine passport, driver's licence, or SSS/UMID card), proof of address documents, and proof of payment method ownership. These documents are used solely for identity verification and fraud prevention purposes.
taya9 collects records of all deposits, withdrawals, and gaming transactions associated with your account. This includes payment method details (such as GCash account numbers, PayMaya details, BPI or BDO account references, and card details where applicable), transaction amounts, timestamps, and transaction reference numbers. Full payment card numbers are never stored on taya9 servers — card processing is handled by our certified payment service providers.
We collect detailed records of your gaming activity on taya9, including games played, bets placed, game outcomes, session durations, and wagering history. This data is used to operate the Platform, resolve disputes, detect problem gambling patterns, and comply with regulatory reporting requirements.
When you access taya9, we automatically collect certain technical data including your IP address, device type and model, operating system, browser type and version, screen resolution, and time zone. This data helps us optimise the Platform for your device and detect suspicious or fraudulent access patterns.
If you contact taya9 through our live chat, email support, or any other communication channel, we retain records of those communications, including the content of messages and any attachments. This data is used to resolve your queries and improve our customer support services.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Name, date of birth, address | Account creation, age verification |
| KYC Documents | Government ID, proof of address | Identity verification, AML compliance |
| Financial Data | GCash number, transaction history | Payment processing, fraud prevention |
| Gaming Activity | Bets, game history, session logs | Platform operation, dispute resolution |
| Technical Data | IP address, device type, browser | Security, platform optimisation |
| Communications | Support chat logs, emails | Customer support, quality assurance |
taya9 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that is incompatible with the purposes listed below without first obtaining your consent or as otherwise permitted by applicable law.
Under the Philippine Data Privacy Act of 2012, taya9 must have a lawful basis for processing your personal data. The legal bases on which taya9 relies are as follows:
The majority of the personal data taya9 processes is necessary for the performance of the contract between you and taya9 — specifically, the Terms & Conditions you agree to when registering on the Platform. Without this data, taya9 cannot create your account, process your transactions, or provide you with gaming services.
Certain processing activities are required by Philippine law, including identity verification and KYC procedures under anti-money laundering regulations, age verification under gaming regulations, and transaction reporting obligations. taya9 cannot waive these requirements regardless of your preferences.
taya9 processes some personal data on the basis of its legitimate interests as a gaming operator, including fraud detection and prevention, platform security, and improving the quality of our services. Where we rely on legitimate interests, we have assessed that our interests do not override your fundamental rights and freedoms.
For processing activities that are not strictly necessary for the performance of our contract or required by law — such as sending you marketing communications or using non-essential cookies — taya9 relies on your consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
taya9 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your personal data only in the following limited circumstances:
taya9 engages trusted third-party service providers to assist in operating the Platform. These include payment processors (such as GCash, PayMaya, and banking partners), identity verification providers, cloud hosting and infrastructure providers, customer support platform providers, and fraud detection services. All service providers are contractually bound to process your data only on taya9's instructions and in accordance with applicable data protection law.
taya9 may be required to disclose your personal data to Philippine government authorities, regulatory bodies, or law enforcement agencies where required by law, court order, or regulatory directive. This includes disclosures to the Anti-Money Laundering Council (AMLC) and other relevant Philippine authorities.
In the event of a merger, acquisition, or sale of all or part of taya9's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity before your data is transferred.
Important: taya9 will never share your personal data with third parties for their own marketing or advertising purposes without your explicit consent. If you receive unsolicited marketing communications purportedly from taya9 partners, please report this to our support team immediately.
taya9 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and deliver relevant content. The following types of cookies are used on taya9:
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the taya9 Platform. For more information on managing cookies, refer to your browser's help documentation.
taya9 takes the security of your personal data seriously and implements a comprehensive set of technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
While taya9 implements robust security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your taya9 login credentials and for notifying us immediately if you suspect any unauthorised access to your account.
taya9 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years | Legal and regulatory obligations |
| KYC Documents | Duration of account + 5 years | AML compliance requirements |
| Transaction Records | Duration of account + 5 years | Financial regulatory requirements |
| Gaming Activity Logs | Duration of account + 3 years | Dispute resolution, regulatory reporting |
| Support Communications | 3 years from last interaction | Quality assurance, dispute resolution |
| Marketing Preferences | Until opt-out or account closure | Consent management |
After the applicable retention period has expired, taya9 will securely delete or anonymise your personal data in accordance with our data disposal procedures. Anonymised data that can no longer be linked to you may be retained indefinitely for statistical and analytical purposes.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by taya9. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13.
taya9 will respond to all data rights requests within 15 business days. In complex cases, we may extend this period by a further 15 business days, in which case we will notify you of the extension and the reasons for it.
taya9 is strictly an adult gaming platform. The minimum age to register and use taya9 is 21 years, in accordance with Philippine gaming regulations. taya9 does not knowingly collect personal data from any person under the age of 21.
If taya9 discovers or is notified that personal data has been collected from a person under the age of 21, we will immediately close the associated account, void any transactions, and securely delete all personal data associated with that account. If you believe that a minor has registered on taya9, please contact our support team immediately.
Parents and guardians: If you are concerned that a minor in your household may be accessing online gambling platforms, we strongly encourage you to use parental control software and to have open conversations about the risks of gambling. taya9 supports responsible gaming and takes underage gambling prevention very seriously.
The taya9 Platform may contain links to third-party websites or services for informational purposes. taya9 has no control over the content, privacy practices, or data handling of these third-party sites and accepts no responsibility for their privacy policies or practices.
We encourage you to review the privacy policy of any third-party website you visit before providing any personal information. The inclusion of a link on taya9 does not constitute an endorsement of that website or its privacy practices.
taya9 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or the features of the Platform. When material changes are made, taya9 will notify registered players via email and/or through a prominent notice on the Platform.
The updated Privacy Policy will be effective from the date it is posted on this page. The "Last updated" date at the top of this policy will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how taya9 protects your personal data. Your continued use of the Platform after the posting of any changes constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way taya9 handles your personal data, please contact our Data Protection Officer. We are committed to addressing all privacy-related inquiries promptly and in accordance with the Data Privacy Act of 2012.
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.
Now that you know how taya9 safeguards your personal data, it's time to enjoy the action. From live dealer tables to slots, bingo, and more — taya9 delivers a secure, fair, and thrilling experience for Filipino players.
taya9 is strictly for players who are 21 years of age or older, in accordance with Philippine gaming regulations. By accessing taya9, you confirm that you meet this age requirement. Gambling involves financial risk — please only play with money you can afford to lose. If gambling stops being fun, please take a break and visit our Responsible Gaming page for support tools and resources.